Hello to our TLS Family,

As of today, we are pleased to announce that we have had zero covid cases reported at our studios.

Our first and foremost priority at TLS, is and will always be, to continue to go above and beyond to keep our community, clients and staff safe!

Below is a detailed list of all of the measures that we have taken at TLS since our re-opening on May 18, 2020, for you to reference at your convenience.

We will continue to do all that we can to keep you safe, active and healthy!

In Health + Wellness, Valentina & The TLS Team


TLS PROTOCOLS + PROCEDURES
AS OF AUGUST 2020 –
ADDITIONAL SAFETY MEASURES TAKEN
* SAFE SANITIZE IS SCHEDULED FOR THEIR 30 DAY SPRAY.
MEGAFORMER MASK CLASSES

In an effort to create a diverse offering for each and every client we serve, we are excited to announce that beginning August 10, 2020, we will be offering one Megaformer Mask Class Per Day at each of our fabulous locations!

Masks will be required by all taking the class at all times in addition to our regular mask rules. If you cannot make this class time, you may wear your mask during any class that you take at TLS!

All of our sanitization practices and protocols will remain at the highest level possible to
ensure the continued safety of all entering TLS!


TLS PROTOCOLS + PROCEDURES
AS OF JULY 2020
– ADDITIONAL SAFETY MEASURES TAKEN
* Dr. Fatima Hatia joins our TLS Team as an Instructor, when she is not in the E.R., and TLS Medical Consultant.

As you already know, cleanliness and safety in TLS has always been a number one priority for me. It was a standard we have been proud of pre-COVID, and it has only been amplified in the wake of this pandemic.

Now that responsibility goes far beyond its origin, and I am so proud of how beautifully we have been able to maintain this high standard in our studios. . . but I have no intention of settling.

Next in our mission of Constantly Combating COVID-19, we are taking our #sanitization practices to the next level with Safe Sanitize Pro coming in monthly to deep clean and sanitize all touchable surfaces in TLS. We are proud to be the FIRST and ONLY gym in Austin to utilize this incredible service to date!

Here are a couple of the incredible benefits of these services:

  • They use disinfectants that kill 99.99% of bacteria and viruses, including H1N1, MRSA, Norovirus, HIV, Legionella, Pseudomonas aeruginosa, Hepatitis A, B, and C, Ebola virus, mold, fungus, and SARS-CoV-2, the coronavirus that causes the Coronavirus Disease 2019 (COVID-19)
  • Disinfectants used are EPA & NSF registered
  • Non-flammable and alcohol-free
  • Bonds to surfaces and textiles
  • No rinsing or wiping required
  • Reduce cross-contamination
  • Safe for all environments
  • Safe for children, adults, and animals
  • Provides long-term, persistent, residual protection

Check out their website for more information!

Please note that our daily cleaning protocols and procedures will still remain in place, but we are taking this additional step to ensure that TLS remains at the utmost level of safety and cleanliness for everyone who enters our studios!

As a 50 year old woman with a seriously compromised immune system, a mother of two young children with compromised immune systems, and an owner of three boutique fitness studios, I have and will always take this pandemic incredibly seriously. I love this city and cherish my clients, and I know many of you share these same concerns for yourselves and your loved ones, so I want you all to know that I will do all that I can to continue to keep you, our community, and my staff safe!

Thank you for your continued loyalty and support as we are all so grateful to you!


TLS PROTOCOLS + PROCEDURES
AS OF JUNE 2020 – ADDITIONAL SAFETY MEASURES TAKEN

Mask Policy Update as of June 2020

Masks must be worn at all times, except during your actual workout. Once you are on your machine, you may either workout with your mask on or take it off. If this mandate changes and our clients are required to wear masks during their workout, we will update this policy.

  • Disposable Masks and washable white gloves are available for purchase at all three TLS Studio Locations for your convenience.

Temperature Check Policy Update as of June 2020

Temperature Checks will be taken prior to each class. Please arrive no later than 5 minutes prior to class time. Temperatures must be under 99.9 to enter our studios.

  • New Clients please arrive 10 minutes prior to your first class.

TLS REOPENING PROTOCOLS + PROCEDURES
AS OF MAY 18, 2020

We are so very excited to be announcing the re-opening of our Downtown Austin and Arbor Town Square Location on Monday, May 18th and the relocation of our Hill Country Studio!

The responsibility of re-opening our studios during this time is something that we have taken extremely seriously at TLS.  Since the onset of this pandemic, we have been consulting with local medical professionals and officials throughout the Austin area in order to have a greater understanding of all sides of this pandemic before it even came into public awareness and throughout its existence.

These local professionals have guided us safely toward our initial closing on Wednesday, March 18th through to our now re-opening on Monday, May 18th.  We have spent endless hours developing new protocols and procedures that we have implemented to ensure that you have the absolute best and safest in-studio and in-home experience.

As we prepare to re-open, we want to share with you the protocols and procedures that we have implemented for the safety of our community, our clients and our staff.

If you are not yet ready to return to your in-studio workouts, we invite you to join us via our Virtual TLSO Live Stream in-home workouts.  You can find our Virtual TLSO Live Stream classes under our Hill Country Galleria (HCG) studio location schedule. We are also working diligently on our Video On Demand Library.  Once it is ready to be launched, we will be sending out an email with the details.

The health and wellbeing of our community, our clients and our staff is, and will always be, at the forefront of our life’s work here at TLS!

We will continue to do our part to keep you informed and updated with the latest information as it comes to light.

NEW STUDIO PROTOCOLS & PROCEDURES:

  • All classes must be reserved in advance via MindBody or our TLS App. No drop ins.
  • Priority Reservations; All VIP Monthly Memberships are able to reserve 45 days of classes each month. This means that you can reserve 30 days of classes when your current month is processed, plus 14 days of classes in advance of your next month prior to that payment being processed.
  • Only TLS clients will be able to take classes as there will be no ClassPass members allowed at this time. ClassPass members may continue taking our Virtual TLSO Live Stream classes.
  • Please arrive no more than 10 minutes prior to class start time.
  • All personal belongings will be placed under your Megaformer. No cubbies or lockers will be used at this time. Absolute necessities only.
  • No children or pets will be allowed in the studios at this time due to Government capacity guidelines. Though we do love them at TLS, please leave them safely at home.
  • Late Cancel and No Show fees will be waived but classes will be forfeited during this time. Please late cancel your class vs. no show early enough to allow for our waitlisted clients to attend classes. Waitlist notifications end 30 minutes prior to class, so please keep this in mind when late canceling your class.
  • All Auto Renew Memberships and Class Packages will be extended by the time that we were forced to be closed.
  • All Clients will be bound by the Assumption of Risk and Release of Liability Relating to COVID-19 set out below and posted at all TLS Studio locations.  If you do not agree to the terms of that Release, you will not be permitted into the Studios.

UPON ARRIVAL PROTOCOLS:

  • Masks and Gloves are recommended upon entering and exiting our studios. Once class begins, clients may wear masks and gloves at their own discretion. White Gloves will be available for purchase at the studios for $3.
  • Please sanitize your hands upon arrival and departure. Sanitation stations are available at the studio entrances, exits and in all restrooms.

AFTER CLASS PROTOCOLS:

  • Clients will be required to wipe down their machines with our antibacterial wipes after each use.
  • Our TLS Staff will follow up by spraying the machines down with special medical grade cleaning products and disinfectants.
  • We have increased the time between our classes to 25-30 minutes to allow for our staff to thoroughly disinfect the machines.

TLS INSTRUCTORS & INSTRUCTIONS:

  • Our Instructors will wear masks between all classes.
  • Verbal Adjustments only will be made from a 12×12 area custom designed for our staff.

In addition, here is what THE LAGREE STUDIO Family is doing to keep you safe and healthy:

  • Our studios will be professionally cleaned regularly with medical grade cleaning supplies. We have quadrupled our cleaning services during this time.
  • Alcohol-based hand sanitizer is available for all clients at all three studio locations that are easily accessible in all restrooms and at all studio entrances.
  • Zogics Wellness Wipes and Zogics Antibacterial Wipes are available for mandatory wiping down of all Megaformer and VersaClimber machines after each use.
  • Door handles, iPad’s, lockers, cubbies and all seating surfaces are being wiped down all day long even if not in use.
  • We will continue to follow updates and protocols suggested by the CDC, Department of Public Health to ensure the safety of our clients, community and staff.

What can you do to keep yourself, your loved ones and your THE LAGREE STUDIO Family safe and healthy?

  • Our studios will be professionally cleaned regularly with medical grade cleaning supplies. We have quadrupled our cleaning services during this time.
  • Please wash your hands using hot soapy water for 20 seconds (this is the best way to control transmission). We do have antibacterial soap in all of our restrooms.
  • Please cover your cough or sneeze with a tissue. We do have tissues at all three studio locations for your convenience.
  • Please avoid touching your mouth, eyes or nose with unwashed hands.
  • Please avoid sharing beverages and water bottles.
  • Please stay home if you are not feeling well or symptomatic.